PRIVACY POLICY

1. INTRODUCTION

Rogue Wave Productions ("we," "us," or "our") operates roguewavehq.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. INFORMATION WE COLLECT

Information You Provide: We collect information you voluntarily provide when you create an account, make a purchase, submit music, fill out a contact form, or subscribe to our newsletter. This may include your name, email address, payment information (processed by Stripe — we do not store card details), and any content you submit.

Automatically Collected Information: When you visit the Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used to analyze trends, administer the Site, and improve user experience.

Cookies: We use cookies and similar tracking technologies to track activity on the Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the Site may not function properly.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process transactions and send related information, including purchase confirmations and license certificates.
• Manage your account and provide customer support.
• Send administrative information, such as updates to our Terms or Privacy Policy.
• Send marketing and promotional communications (with your consent where required by law).
• Analyze usage patterns to improve the Site and our services.
• Prevent fraudulent transactions and monitor against theft.
• Comply with legal obligations.

4. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating the Site, including Stripe (payment processing), Resend (email delivery), and Manus (authentication and hosting).
• Legal Requirements: When required by law or to protect the rights, property, or safety of Rogue Wave Productions, our users, or the public.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account data is retained for the duration of your account and for a reasonable period thereafter. Transaction records are retained for a minimum of seven (7) years for accounting and legal compliance purposes.

6. YOUR RIGHTS (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data, subject to legal retention requirements.
• Portability: The right to receive your data in a structured, machine-readable format.
• Opt-Out: California residents may opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us through the Contact page.

7. SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. THIRD-PARTY SERVICES

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit. Our key third-party service providers include Stripe (payments), Resend (email), and Manus (authentication).

9. CHILDREN'S PRIVACY

The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new policy.

11. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the Contact page.